Are your gemstones genuine?
We focus on genuine gemstones and disclose product information as accurately as possible. Natural inclusions and variations are normal.
Will I receive the exact item shown?
For exact-item listings, yes. Where a listing includes multiple or made-to-order pieces, the product page will explain the selection.
How quickly do you ship?
Orders normally leave within three business days.
Do you ship worldwide?
Yes. Free worldwide shipping is available through UPS or DHL, subject to destination serviceability.
Can USA customers prepay duties and taxes?
Yes. Select the $20 DDP — Duty & Tax Paid option at checkout.
Do you accept wholesale orders?
Yes. Contact us with the gemstones, quantities and destination you require.
How do I start a return?
Email mineralstoneshop@gmail.com within 30 days after delivery and wait for authorized return instructions.
